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Rated 5 stars by current users

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This is the absolute best CRM company we have worked with! I’m so happy with them, their system creates such an easy way for us to communicate with our customers and has helped us get so many more reviews! Great software that has boosted our communication with customers immensely.
Rachel Kosack

Power Your Retention Engine with Steer Surveys

Create personalized, on-brand surveys that customers want to take with Steer's new easy-to-use survey builder. Understanding customer satisfaction has never been easier.

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Rating

Rated 5 stars by current users

  • Icon checked See immediate results
  • Icon checked No long-term commitment necessary
  • Icon checked Dedicated marketing specialist with every account
Author avatar
This is the absolute best CRM company we have worked with! I’m so happy with them, their system creates such an easy way for us to communicate with our customers and has helped us get so many more reviews! Great software that has boosted our communication with customers immensely.
Rachel Kosack
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Increase Customer Response Rate

On average, a customer will respond to a text message from their auto repair shop within 3 minutes.

Send and Receive Text Messages.Send and Receive Text Messages.Send and Receive Text Messages

Connect to your customers with our web-based text messaging platform. Provide timely customer service with the ability to send and receive text and photo messages.

Send Important NotificationsSend Customer Offers or Notifications

Sync your existing customers through our Shop Management System integrations to easily send customized text message offers based on service history, vehicle model and more.
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Automated Text Reminders & Follow-up

Send and Receive Text Messages.Appointment RemindersAppointment Reminders

Reduce no-show appointments and cancellations with automated text message alerts that keep track of your customers appointments for them.

Service RecommendationService Recommendation

Send instant text message reminders to let customers know when their vehicle is due for a declined or recommended service.
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Email Marketing Simplified

Create an email campaign for your automotive repair shop in minutes.

Send and Receive Text Messages.Professional Email Template DesignsProfessional Email Template Designs

Choose from our suite of design tools and templates to fit the need of your auto repair shop, or create your own with our email template design tool.

Send and Receive Text Messages.Send Important NotificationsSend Important Notifications & Service Reminders

Sync your existing customers through our Shop Management System integrations to easily send customized emails based on service history, vehicle model and more.

Automated Auto Repair Email Marketing CampaignsAutomated Auto Repair Email Marketing Campaigns

With automated emails you can provide specials, prompt reviews and send important service reminders for customers.
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Manage Online Reviews

With our auto repair reputation management tool you can easily see how customers rate your shop and service.

Send and Receive Text Messages.Organize All Your Reviews in One PlaceOrganize All Your Reviews in One Place

View and manage all your online reviews in one place. You’ll receive an alert when a customer reviews your shop, and you can even respond to them with our Online Reputation Management for auto repair shops.

Send and Receive Text Messages.Analyze Customer FeedbackAnalyze Customer Feedback

Our review analyzer identifies common phrases and terms in your shop’s online reviews, allowing you to search for and see the key highlights on how your customers feel about their experience.

Request Customer FeedbackRequest Customer Feedback

Send automated texts or emails that request customer feedback and reviews of your auto repair shop.
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Stand Out with Auto Repair Direct Mail

Find new customers and contact existing ones with custom postcards and letters for your repair shop.

Send and Receive Text Messages.Professional Template DesignsProfessional Template Designs

Choose from dozens of postcard templates and customize each to fit your auto repair shop.

Send and Receive Text Messages.No Minimum QuantitiesNo Minimum Quantities

Send as many postcards or letters as necessary to fulfill your direct mail needs.

Target New CustomersTarget New Customers

Find new customers with targeted mailing options, including area and demographic data.
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Appointment Management Made Simple

Advanced auto repair scheduling software allows you to effectively manage your calendar. Improve efficiency and decrease down time with connected scheduling.

Send and Receive Text Messages.Optimize Time ManagementOptimize Time Management

Effortlessly manage your auto repair shop’s schedule with our adaptive scheduling and calendar tools. Tailored to the needs of your shop, our tools enable you to handle online customer service requests, schedule services based on technician availability, and more. From start to finish, you’ll have complete control over your shop’s calendar.

Convenient Online SchedulingConvenient Online Scheduling

Save time scheduling appointments by phone with our integrated online scheduling tools.
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Discover what our customers are saying

Auto repair shops are using Steer to grow their businesses and retain customers. Read how we’ve changed their businesses.

Discover how Steer can transform your auto repair business – schedule a demo today!

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Rating

Rated 5 stars by current users

  • Icon checked See immediate results
  • Icon checked No long-term commitment necessary
  • Icon checked Dedicated marketing specialist with every account
Author avatar
This is the absolute best CRM company we have worked with! I’m so happy with them, their system creates such an easy way for us to communicate with our customers and has helped us get so many more reviews! Great software that has boosted our communication with customers immensely.
Rachel Kosack
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